To receive your unemployment insurance benefits, you must certify for benefits (request payment) for each week(s) which you wish to receive benefits. You may certify for benefits online or by phone. You will certify your eligibility by claiming benefits either every week or once every two (2) weeks, depending on the method which you use. You can only claim the week(s) prior to the week in which you certify for benefits. All benefit weeks begin on a Sunday and end at midnight on Saturday.
To claim benefits you must certify that you meet the weekly eligibility requirements listed below. You must:
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Your date of claim is the Sunday of the week in which you filed your initial claim. The first time you claim benefits will be on a Wednesday, 17 days after your date of claim.
It is your responsibility to claim your benefits as instructed and to remain current with your requests for benefit payment.
If there is a problem with your claim that must be resolved before benefits can be paid, or if you have been denied benefits and are appealing the determination, you must still claim your unemployment benefits. You will receive "credit" for the weeks which you have claimed. If it is determined that you are eligible or if you win your appeal, you will be paid these benefits at a later date. If you have not claimed benefits and you win your appeal, you will not be paid for these weeks.
You are advised to keep a record of your certifications as you will not receive any notification informing you when to claim benefits. There is a Claim Record in the back of the “Unemployment Insurance – Your Rights and Responsibilities” booklet for you to document your certifications.
CLAIMING BENEFITS ONLINE
Claiming unemployment benefits online is easy, fast and secure. Visit www.njuifile.net to claim your benefits online, the application is available for claiming benefits seven days a week, Sunday from 8:00 AM to 5:00 PM, Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. Unemployment insurance benefits are paid sooner if you claim your benefits on Sunday.
You will need to enter the four-digit Personal Identification Number (PIN) that you select if you file your claim by phone or be prepared to choose a four-digit PIN if you file online.
CLAIMING BENEFITS BY TELEPHONE
If you cannot claim your benefits online, you may claim them by phone. Please be advised that a call waiting signal could interfere with your call and provide incorrect data to our computer system. Therefore, you should turn off the call waiting feature before you phone to claim benefits. Also, using a cell phone is not recommended because interference or loss of signal may result in incorrect data being transmitted to our computer system.
You will be assigned a Wednesday to call for the first time. After that, you will call on a Monday or Tuesday, every two weeks. It is your responsibility to file your continued claims (requests for payment) on a timely basis. To claim your benefits by phone, call one of the certification numbers listed on the Unemployment Insurance web page entitled "List of Telephone Numbers to Claim Weekly Benefits." You may also claim benefits by calling a Reemployment Call Center.
You must claim benefits according to the last digit of your Social Security number.
Individuals who fail to claim benefits on their assigned day may certify on the OPEN CERTIFICATION DAYS of Wednesday, Thursday, or Friday of the same week.
The phone lines are open Monday through Friday from 8:30 AM to 6:00 PM (Eastern Time), including holidays.
You are not permitted claim benefits on Sunday or Saturday by phone.